Terms of Service

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TERMS OF SERVICE

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and CrocFarm.cc (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company Agrisense Technologies Ltd, company number 11734626. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and as they are used to protect your rights as a valued customer and our rights as a business.

CHANGES TO THE T.O.S. AND THIS WEBSITE

CrocFarm.cc is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

PRODUCT INFORMATION

CrocFarm.cc takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

PRICES

The prices indicated on CrocFarm.cc are shown in US dollars and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

AVAILABILITY

We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 14 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will cover the shipping fees for the rest of your order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

SECURE PAYMENT

Payment for your order including shipping costs is to be made in full before your order is to be confirmed. When using your credit or debit card to make purchases on this website you can do so with confidence. We do not store credit card details nor do we share financial details with any 3rd parties.

CrocFarm.cc currently offers PayPal as payment method for you to pay for your orders. This payment option uses SSL encryption to keep your transaction secure and does not cost you anything to use (Agrisense Technologies Ltd is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with us to use this method of payment. With this method of payment you can choose to use either debit / credit cards or your Paypal account, however users from certain countries may be excluded from using this payment service unless they register an account with Paypal. Buyers from the UK and US are able to make purchases without the need to register with Paypal. Please refer to PayPal for full terms and conditions of use.

DELIVERY

We ship our products within the United Kingdom and to the rest of the world. Your order will be delivered to the address you indicated when your order was placed. For local UK deliveries we make use of Royal Mail Special Delivery (next day delivery) and for the rest of the world we make use of DHL standard (2 to 6 working days.)

Please note that we maintain and guarantee unique RFID numbering systems for our clients. Having duplicate RFID's will cause duplicate records in your system, and in order to avoid this serious problem we order these chips directly from the manufacturer and we specify the numbering ranges for each batch. Unfortunately this may cause delays of up to 30 days in delivery for this specific product.

At CrocFarm.cc we do everything in our power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place. If we are to blame for dispatching your parcel late due to insufficient stock on hand, we will communicate this to you and do our best to keep the delay as short as possible, or reimburse you in full if you so prefer.

 

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